This hotel is situated in a residential district on the outskirts of Fez' new town just a few minutes walk from the city centre and countless tourist attractions. The main train station is just 2 km from the hotel and transfer to Fez airport, which lies approximately 10 km away, takes roughly 20 minutes.

This luxury hotel is based on a modern palace and comprises a total of 3 floors with 249 rooms including 17 suites. Facilities include an elegant, spacious foyer with a 24-hour reception desk, a safe, a currency exchange facility, several lifts, a lobby bar and a café with a sitting area in addition to a selection of shops and boutiques, a beauty parlour and hairdresser's salon. Business guests may take advantage of the conference rooms and the Moorish-style restaurant offers a range of international and national dishes. There is a public Internet terminal to make use of as well as medical assistance, room service and a laundry service. Younger guests may let off steam in the playground and there is a car park on offer to those arriving by car.

The spacious French-style rooms come with an en suite bathroom with a hairdryer, a balcony, a direct dial telephone, satellite TV, a radio, a minibar, a hire safe and individually controllable air conditioning.

Leisure options include a large swimming pool with a sun terrace as well as an excellent sauna, a hot tub, a solarium and a massage service. Sports enthusiasts may play tennis or golf as well as enjoy a workout in the hotel gym.