The hotel is located on Far Avenue, in the centre of Fez, close to many shops, restaurants and clubs. Bus shuttles are located throughout the area, each lying about a 5-minute walk from the next. There are many tourist attractions and points of beauty for guests to explore near to the hotel: Mouzer Lake is a 20-minute drive, Ain Chkef forest is just 5 minutes away. Medina can be reached in 10 minutes by car or public transport.

The architecture of this city-hotel is a mixture of traditional and modern design. It is air-conditioned and has 62 rooms in total. Services include a reception lobby with a 24-hour reception desk, a hotel safe, currency exchange facilities, lift access, 2 cafes, a kiosk, a bar, a restaurant, conference facilities, Internet access and parking facilities that include bicycle storage.

The hotel has been built on an angle with three facades, which means that all of the rooms are exposed to the avenue and are very bright. All rooms at the hotel have Internet access, an electronic safe, a TV with more than 12 channels, natural wood decoration, marble flooring, a bathroom with a shower, electronic locking, a minibar and individually regulated heating and air conditioning units. All the rooms have double beds and a balcony or terrace.

A golf course (Golf Fez) is located just 10 minutes away from the hotel by car. The ski region of Michlifen can be reached in 60 minutes by car.

The hotel restaurant offers both Moroccan and international food. There is a buffet for breakfast, lunch and evening meals and guests can also select from the menu in the evening.