The hotel is situated in the palm grove of Marrakech, in an oasis of calm and serenity. It is just 5 minutes from the commercial centre, and is surrounded by historical monuments, as well as being just 6 minutes from the famous Jemaa El Fna square and the souks. The district of Guéliz is about 3 km away, Bab Atlas is about 2.5 km away and the metro is around 2.7 km away. The hotel is roughly 15 minutes from the airport.

Seeking perfection in the design of this establishment, the owners have made it into an absolute haven of tranquillity and charm. Guests who enter this peaceful retreat will find that every inch of this sumptuous villa radiates a perfect quality of Feng shui balance. The air-conditioned hotel is tucked away at the heart of the palm grove, within extensive gardens that guests can enjoy walking around. It also offers a style that combines eastern charm and European design know-how. Guests are welcomed in the lobby, which offers a 24-hour reception and a 24-hour check-out service, as well as a hotel safe. A TV lounge, bar and restaurant also feature, and business guests can make use of the hotel's conference facilities. A laundry service and 24-hour room service are available, and guests with their own transport can use the car park or garage.

All rooms are luxurious and offer a private terrace or balcony, elegantly furnished in a traditional Moroccan style. The rooms are en suite and feature a shower and bath, as well as a double bed, satellite/cable TV and Internet access. Each room also comes equipped with a hairdryer, safe and minibar as standard. Additional features include air conditioning.