The hotel is located in the heart of Kampong Glam and is just walking distance from the Malay Heritage Centre. It also is situated a 10 min walk from Bugis and Lavender MRT Station. Singapore Changi Airport is approximately 30 km away from the establishment.

Located in a neighbourhood that is home to the Malay and Arab communities, the hotel features 64 uniquely decorated guest rooms. It offers a wide range of facilities assuring its guests a comfortable stay. They can dine at the hotel's multi-concept restaurant, bar and private lounge. The hotel also provides high-speed Internet, complimentary computers and printing facilities, as well as city tours and airport transfers (for an additional fee). Further facilities available to guests at this air-conditioned establishment include lift access to the upper floors and a laundry service.

No two rooms in the hotel are exactly the same, spanning different visual themes, views and spatial set-ups, giving guests a little surprise each time they come back to visit. All rooms feature wooden furnishing, a flat-screen TV with cable channels and an iPod dock. An electric kettle and personal safe are also included. In addition to a private bathroom with a hairdryer, further standard features of accommodation units include a radio, Internet access, tea and coffee making facilities, an iron and ironing board and individually regulated air conditioning.